Shipping policy
SHIPPING TIME FRAME: Orders ship normally in 5-7 business days. Please allow a few extra days for your packages to arrive and be mindful when ordering and needing an item by a certain date.
If an order is shipped from Arrow M Apparel to an incorrect address that you as the customer provided, you as the customer will be responsible to repay for reshipping. We WILL NOT assume responsibility for invalid information given by the customer. Arrow M Apparel WILL NOT assume responsibility for lost or stolen packages.
Arrow M Apparel is NOT responsible for:
- Delays with USPS or UPS shipping
- International Duties or Customs Charges
- Lost, damaged, or marked delivered items. To file a claim with the carrier, please contact the following:
- UPS Claims Support
- USPS Claims Support
Lost/Stolen/Damaged Packages
- If your tracking shows "delivered" and you have not received your package, Arrow M Apparel IS NOT responsible. This issue must be resolved with the United States Postal Service or your local law enforcement.